Once delivery is complete, our carpenters will conduct a thorough inspection of the goods in the presence of the customer. Should any problems arise, a report will be drawn up and signed by the customer.
At this point, the sales representative will send a replacement order to the manufacturer, who will send us the new material.
This service is provided to the customer free of charge.
Our staff do not provide assistance for products in the Outlet and Zilio Plus areas. Therefore, in the event of any problems, you can contact us and, if necessary, exercise your right of withdrawal in accordance with Italian law.